Unreserved Ticketing System (UTC)
Unreserved Ticketing System is the ticketing system that’s used for most railway travels in India. The Indian Railways manages the system, which aims to simplify the buying and management of train tickets for the passengers. This is an overview of the UTS system:
Features and Benefits of UTS:
Booking Tickets:
- Platform The UTS platform allows you to purchase tickets on local trains including those in Mumbai, Chennai and Kolkata.
- Bookings can be made via UTS’ mobile app, or by visiting designated UTS counters in railway stations.
Mobile App:
Download the UTS App: Available for Android and iOS devices
Features This app allows users to manage bookings and book tickets from their smartphone. They can also view their ticket history.
Tickets without Paper:
- Digital Tickets: The UTS promotes digital tickets to eliminate the need for paper tickets. This reduces waste and helps the environment.
- QR Codes This app creates QR codes which can be scanned in the train station to verify tickets.
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Payment and Recharge:
- Online payments: You can pay for tickets online using a variety of methods, including mobile wallets and credit/debit card.
- Recharge: You can recharge your UTS balance either online or by visiting railway counters.
Types of Tickets:
- Season tickets: The UTS offers season tickets for commuters who are regular.
- One-way and return tickets: Travelers may book tickets that are one way or return.
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Book Locations:
- UTS Counters. You can purchase tickets at UTS counters in railway stations where they are also issued.
Support for Customers:
- Support and Assistance: UTS’s app and web site offer customer service options to resolve issues regarding bookings and account maintenance.
Use the UTS
- Register – Download UTS and enter your phone number. It will need to be verified via OTP.
Buy a ticket:
- Log in: Launch the app, and enter your mobile number to log in.
- Choose journey details: Enter the departure and destination station, the ticket type, the time, the train, and the date.
- Payment: Completing the payment through available options.
- Get Ticket: After the successful payment, you will receive a digital receipt with QR code.
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- Display Ticket: When asked, you can show the QR code and digital ticket to officials at any time. Make sure that your phone is fully charged and ready to use.
Manage Tickets
- History View: Check your history of bookings, current tickets and upcoming trips via the mobile app.
UTS Benefits:
- Convenience Makes it easy to book and manage tickets, without having to go into a counter.
- Save time: Pre-booking, digital tickets and pre-payment reduces waiting times in stations.
- Environmentally Friendly: Promotes paperless travel by digital tickets.
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Considerations and Challenges:
- Internet access: A stable internet connection is required to book and use digital tickets.
- Technical Issues Customers may occasionally experience technical problems with an app or website. These issues are usually resolved by the customer service department.
You can find out more about the UTS App by visiting the UTS website, or searching for it in the app store of your mobile device.